Remote Help

Assisi Remote Help shares a computer’s screen with Assisi Software during a support call.

Assisi Remote Help shares a computer’s screen with Assisi Software during a support call. The session starts when the remote app’s code is given to Assisi Software, and ends when the app is closed.

Request Remote Help

Send a request and Assisi Software will contact you to start a session.

Remote Help Request

Windows only. The app runs without being installed, and it is signed by Splashtop Inc.

Starting a Session

  1. Download. Download to the computer that needs help. If running Assisi in the cloud, download to your local PC not the Assisi Cloud window.
  2. Run. Run the download. It will display a session code. Assisi Remote Help asks for approval before Assisi Software connects.
  3. Give the code to Assisi Software. Give the code to the Assisi Software person helping you.